SnapGM Support
Questions, bugs, or a league we don't support yet? We read everything.
Email support@mannyd.dev
For a bug, include your iPhone model, iOS version, the platform (Yahoo, ESPN, and so on), and what you tapped.
Leagues and platforms
Which fantasy platforms does SnapGM work with?
Sleeper, ESPN, MyFantasyLeague (MFL) and Fantrax, with Yahoo coming soon. Sleeper just needs your username, ESPN uses its own sign-in page, MFL leagues are added by league ID, and Fantrax uses the Secret ID from your Fantrax profile. Many public leagues can be added by ID or link with no login at all. Until Yahoo is ready, add a Yahoo league by screenshot or by hand.
My league is on another site. Can I still use SnapGM?
Yes. Take screenshots of your roster in any fantasy app and share them to SnapGM, or pick them in the app, and it reads the players for you on your iPhone. You can also build a roster by hand in about a minute. Manual leagues get the same lineup checks; you make the moves in your league's app and tap Mark done.
Why are pickups in my screenshot league "best guesses"?
In a league you add yourself, SnapGM only knows your roster, so it can't be sure who's still available. Make pickups exact three ways: tap Taken on a player someone already has (free), or with Pro, add a screenshot of your league's free agent list, or screenshots of the other teams' rosters.
Why does SnapGM send me to my fantasy app to make a move?
SnapGM can't make changes on any platform yet. Sleeper and Fantrax don't allow outside apps to, Yahoo hasn't approved SnapGM yet, and SnapGM hasn't turned on changes for ESPN or MFL. So SnapGM opens your fantasy app (MFL opens its website inside SnapGM), copies the player's name for you, and keeps your checklist on your Lock Screen and Dynamic Island. Make the move there, come back, and SnapGM re-reads your roster to confirm it. Waiver claims are confirmed once waivers run. When a platform allows it, Pro will be able to make moves in one tap with DO IT.
Will SnapGM ever change my team without asking?
No. SnapGM only suggests moves until you approve one. Before it makes an approved move it re-checks your roster and the player's status, and afterwards it confirms the change stuck.
A league says it needs to reconnect.
Platforms sometimes expire logins, for example after a password change. Open Settings, tap the platform, and tap Reconnect. Your leagues and history stay put.
How do I disconnect a platform?
Settings, tap the platform, then Disconnect. That deletes the stored login, its leagues and their suggestions from SnapGM.
Scout, your assistant
Why can't I chat with Scout?
Scout, the in-app assistant, is part of SnapGM Pro. Chat runs on Apple Intelligence, on your iPhone. It needs an iPhone that supports Apple Intelligence, with Apple Intelligence turned on in Settings; the model may also need a few minutes to download the first time. On other iPhones the Scout tab offers quick checks straight from your leagues instead.
Are my questions sent anywhere?
No. Questions and answers stay on your iPhone and aren't saved. Scout only reads your league data from SnapGM, the same way the rest of the app does.
SnapGM Pro
What does Pro include, and what does it cost?
Pro unlocks unlimited leagues, every waiver suggestion, game-day lineup and injury alerts, league watch, Scout the assistant (on iPhones with Apple Intelligence), player search and Player Radar, exact pickups in leagues you add yourself, and removes ads. Free covers Fix My Teams for one league and its top pickup. One-tap DO IT joins Pro as platforms approve SnapGM to make changes. It's $4.99 a month, or $24.99 a year with the Season Pass (58% less than paying monthly for a year). New subscribers can try it free for 7 days.
Which alerts does Pro send, and how fast?
Your start/sit moves each week, a lineup check about 90 minutes before every kickoff you have players in (Thursday, Sunday, Monday and special game days), and a push when one of your players is ruled out, goes on IR or is activated, usually within a few minutes of the news. League watch also pings you when someone in a connected Sleeper, ESPN, MFL or Fantrax league drops a player worth grabbing. It checks about every 5 minutes. Pick exactly which alerts you want in Settings > Notifications.
I subscribed, but Pro isn't unlocked.
Open Settings in SnapGM, tap "Go Pro — no ads", and tap Restore purchases, signed in with the Apple Account you subscribed with. If it's still locked, email us and we'll sort it out.
How do I cancel?
On your iPhone, open Settings, tap your name, then Subscriptions, choose SnapGM, and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Pro stays on until the end of the period you paid for.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I stop personalized ads?
Go to iOS Settings > Privacy & Security > Tracking and turn SnapGM off. You'll see the same number of ads, just less personalized. SnapGM Pro removes ads completely.
Your account
I got a new iPhone. How do I get my leagues back?
Install SnapGM and sign in with the same Apple ID. Your leagues, settings and Pro status come right back. Allow notifications on the new iPhone so alerts reach it too.
How do I delete my account?
Settings > Account > Delete Account. This permanently deletes your account and everything SnapGM stored for you. It doesn't cancel an App Store subscription, so cancel that first if you have one.
What data does SnapGM keep?
Everything is spelled out in our Privacy Policy, including what's encrypted, what stays on your iPhone, and how to delete it.